Privacy Policy

Information We Collect

At Kivran, we collect various types of information to provide you with our advanced financial data modeling services. This includes personal information you voluntarily provide when creating an account, such as your name, email address, company details, and professional background. We also collect technical information automatically when you use our platform.

How We Use Your Information

Your information serves multiple purposes within our platform ecosystem. Primarily, we use your data to deliver personalized financial modeling experiences tailored to your specific business needs. Our machine learning algorithms analyze usage patterns to improve model accuracy and suggest relevant features.

Service Delivery and Enhancement

We process your financial data to generate accurate models, forecasts, and analytical insights. This includes running complex algorithms that require access to your input parameters and historical data patterns. Our system learns from aggregated usage to enhance prediction accuracy while maintaining individual privacy.

Communication and Support

Your contact information enables us to provide technical support, send important platform updates, and deliver educational content about financial modeling best practices. We may also use this information to inform you about new features that align with your usage patterns.

Data Sharing and Third Parties

Kivran maintains strict controls over data sharing practices. We never sell your personal information to third parties for marketing purposes. However, certain operational necessities require limited data sharing with carefully vetted service providers who assist in platform operations.

All third-party providers operate under strict contractual obligations that mirror our privacy commitments. They can only access information necessary for their specific functions and are prohibited from using your data for their own purposes.

Your Privacy Rights

You maintain comprehensive control over your personal information within our platform. These rights extend beyond basic access to include detailed control over how your information is processed and shared.

Access and Portability

You can request a complete copy of all personal data we maintain about you, including your financial models, usage history, and communication records. This information is provided in a structured, machine-readable format that allows easy transfer to other platforms if desired.

Correction and Deletion

Inaccurate information can be updated directly through your account dashboard or by contacting our support team. For data deletion requests, we provide options ranging from selective removal of specific information to complete account termination with full data erasure.

Processing Limitations

You can restrict how we process your information for specific purposes while maintaining access to core platform features. This includes opting out of analytics data collection, marketing communications, and certain machine learning improvements.

Data Security and Protection

Financial data security forms the cornerstone of our platform architecture. We implement multiple layers of protection using industry-leading encryption standards and security protocols specifically designed for sensitive financial information.

All data transmissions use TLS 1.3 encryption, while stored data benefits from AES-256 encryption at rest. Our infrastructure operates within secure data centers that maintain SOC 2 Type II compliance, with regular third-party security audits validating our protective measures.

Data Retention and Deletion

We maintain your information only as long as necessary to provide services and comply with legal obligations. Active account data is retained throughout your subscription period plus an additional 90 days to accommodate potential account reactivation requests.

Financial models and associated data are permanently deleted within 30 days of account termination, unless longer retention is required by applicable financial regulations. Communication records and support tickets are maintained for two years to ensure service quality and regulatory compliance.

Automated Deletion Processes

Our system automatically purges expired data according to predefined schedules. You receive notifications before any scheduled deletions, allowing you to export important information or extend retention periods where legally permissible.

International Data Transfers

As an Italian company serving global clients, Kivran processes data within the European Union while maintaining infrastructure partnerships that may involve international transfers. All such transfers comply with GDPR requirements and utilize appropriate safeguards.

When data processing occurs outside the EU, we implement Standard Contractual Clauses approved by the European Commission, ensuring your information receives equivalent protection regardless of processing location. Our primary data processing remains within EU borders to minimize transfer requirements.

Children's Privacy

Kivran's financial modeling platform is designed for professional business use and is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it immediately upon detection.

Policy Updates and Changes

This privacy policy evolves alongside our platform capabilities and regulatory requirements. Material changes are communicated at least 30 days before implementation, giving you time to review modifications and make informed decisions about continued platform use.

Minor updates addressing clarifications or administrative changes take effect immediately upon posting. We maintain a comprehensive changelog documenting all policy modifications for your reference.